An Ombudsman can help in several ways. If you have questions or concerns about your rights, the Ombudsman can help. If you’ve been working with your caseworker and their supervisor on an issue, but it still isn’t resolved, the Ombudsman may be able to help. If you have a question about your living arrangements or treatment, and no one has been able to answer them, the Ombudsman may be able to help.
The Ombudsman can investigate your concern and work to resolve your complaint. In some cases, they may even make recommendations on how the system can change to make the situation better for everyone. While an Ombudsman cannot provide legal advice, there are many things an Ombudsman can help with while you are working with children services. If you have a problem with placement, care, or services, reach out to your Ombudsman to find out exactly what they can do for you!
In many instances, your concern may be resolved by contacting your local children services or placement agency. In the event you are unable to reach a resolution locally or you require further assistance, please contact the Youth and Family Ombudsmen Office.